Free article: Practical tips to improve communication CQC’s examples of notable practice: Is it Caring? Free article: CQC’s examples of notable practice: Is it Effective? (Part 2) Free article: Is your practice effective? Free article: Understanding and managing workplace stress Free article: Is your practice safe? Advertorial: How to smile with confidence Free article: Balancing professional development with a demanding workload Free article: Leadership: Planning for the future Free article: How to become an effective leader Experience shared: Working with a mentor Free article: Aggression at work: Managing yourself and others Free article: Effective leadership: Building effective teams Free article: Leadership styles: What’s yours? Free article: Making an impact: The signs of leadership Free article: Fire equipment in your dental practice Free article: Team building Free article: Stress and the employer’s obligations Free article: Winter preparedness Dental records Free article: The GDC enhanced CPD scheme Free article: Managing anxiety at work Free article: Experience shared: Effective mentoring Free article: Successful patient retention Free article: Managing work-related stress Free article: Whiten teeth to brighten your business Free article: Looking after your employees’ health and well-being Free article: Sexual harassment in the workplace Free article: Recent changes to GDC fitness to practise investigations Free article: Marketing made easy Free article: How a Treatment Coordinator can benefit the practice, clinician and patient Free article: Introducing orthodontics into a dental practice Free article: A day in the life - from trainee dental nurse to multi-site manager Free article: Managing uncertainty Free article: Change management and conflict Free article: BREXIT and dental practices Free article: What to expect when CQC inspect Free article: The urgent and growing problem of oral care of the elderly in dental practices Free article: Myth Busters - Hygiene in dental practices Free article: Changes to the way CQC inspect dental practices Free article: Clinical governance: a seven-point approach Free article: A day in the life of a dental practice manager Free article: Now you are hired! How do we keep you? Free article: Getting the best deals for your dental practice Free article: Flood risks: is your dental practice prepared? Free article: How to get patients through your dental practice door Free article: Dealing with underperforming staff Free article: Dental patient satisfaction and retention

Free article: Practical tips to improve communication

This purpose of this article is to provide a 45-minute interactive training outline that could be suitable for a staff meeting, staff development group, small group CPD session or for…

CQC’s examples of notable practice: Is it Caring?

Continuing with the series of articles on CQC’s examples of notable practice, Shilla Talati looks at the key question ‘Is it Caring?’.

Free article: CQC’s examples of notable practice: Is it Effective? (Part 2)

Shilla Talati continues her useful series on CQC’s examples of notable practice, and continues looking at the category: Is it effective?

Free article: Is your practice effective?

In the previous article, Nicki Rowland dissected the safe KLOE and discussed the evidence that a CQC inspector looks for to demonstrate compliance within this area of work. In this…

Free article: Understanding and managing workplace stress

Stress can be a problem in any workplace, and can affect individual staff and leaders, as well as the organisation overall. 

Free article: Is your practice safe?

Nicki Rowland dissects the CQC ‘safe’ Key Lines of Enquiry (KLOE) and discusses the requirements within it in detail.

Advertorial: How to smile with confidence

If your patients are lacking in confidence, then offering simple cosmetic dental treatments can help give their self-esteem a much-needed lift.

Free article: Balancing professional development with a demanding workload

With dental practice managers focusing on attaining high standards of professionalism, the issue of continuing professional development is a concern. This article gives seven ways to successful engagement with organised…

Free article: Leadership: Planning for the future

In the first article of a new series around ideas of leadership, Kenny Wheeler asks you to consider what impact leadership skills might have on your future.

Free article: How to become an effective leader

Many dental practice managers lead teams yet have had little or no leadership training. Louise Wingrove gives practical advice on how to become a leader your team will want to…

Experience shared: Working with a mentor

In this follow-up article to ‘Experience shared: Effective mentoring’, Steve Burnage explores the professional development potential of a productive and focused mentoring relationship from the perspective of the mentee.

Free article: Aggression at work: Managing yourself and others

Conflict management is a vital skill for practice managers when dealing with staff, patients and vistors. In this article Louise Wingrove looks at dealing with staff conflict.

Free article: Effective leadership: Building effective teams

Steve Burnage offers advice on motivating staff, getting the best from them and building effective teams.

Free article: Leadership styles: What’s yours?

Louise Wingrove outlines different approaches to leadership and considers how and when they could be used.

Free article: Making an impact: The signs of leadership

Louise Wingrove looks at the work involved in being a leader within the workplace.

Free article: Fire equipment in your dental practice

Stuart Collyer at Fire Protection Online talks about how to carry out a fire risk assessment.

Free article: Team building

Steve Burnage offers ten top tips to build a winning team.

Free article: Stress and the employer’s obligations

Work-related stress and other manifestations of mental illness, take a toll on the people involved and, ultimately, the organisation itself. This article gives a clear and useful update on employers’…

Free article: Winter preparedness

Martin Hodgson provides advice on how organisations can prepare for winter weather.

Dental records

Shilla Talati discusses the importance of accurate and up-to-date dental records.

Free article: The GDC enhanced CPD scheme

Shilla Talati looks at the changes to GDC CPD requirements from January 2018.

Free article: Managing anxiety at work

With growing awareness about anxiety and the impact it can have on members of staff, Louise Wingrove looks at some ways to tackle the problem at work.

Free article: Experience shared: Effective mentoring

Steve Burnage explores the professional development potential of a productive and focused mentoring relationship from the perspective of the mentor.

Free article: Successful patient retention

Vikki Searle offers some advice on the best way to retain your patients.

Free article: Managing work-related stress

In this article, we take a closer look at what stress is and highlight considerations for those beginning a risk assessment for stress.

Free article: Whiten teeth to brighten your business

Dr Kunal Patel of Love Teeth Dental Practice looks at how introducing tooth-whitening can improve your business.

Free article: Looking after your employees’ health and well-being

Bruce Jenner discusses how looking after your employees’ health and well-being can reduce absenteeism and improve staff retention.

Free article: Sexual harassment in the workplace

Pam Loch provides guidance on preventing sexual harassment in the workplace.

Free article: Recent changes to GDC fitness to practise investigations

Laura Paton at Ridouts highlights the main changes to the GDC’s fitness to practise investigations.

Free article: Marketing made easy

In this article, Jeremy Hedrick of Careington and Munroe Sutton Dental Networks outlines five top marketing tips to optimize marketing strategies.

Free article: How a Treatment Coordinator can benefit the practice, clinician and patient

In this article, award-winning practice manager, Rachel Dilley, gives an insight into how a treatment coordinator adds value to a practice.

Free article: Introducing orthodontics into a dental practice

This article demonstrates how a dental practice can offer orthodontics where only limited patient treatment is required.

Free article: A day in the life - from trainee dental nurse to multi-site manager

Deborah Ewing talks about her progression from dental nurse to manager in a corporate practice.

Free article: Managing uncertainty

If you are struggling with a sense of uncertainty, be reassured: you are not alone. 2016 has been a year of upheaval, with the promise of big changes on the…

Free article: Change management and conflict

Nazli Hussein looks at the causes of conflict and the best ways to deal with it, with the best outcomes for those involved.

Free article: BREXIT and dental practices

Joe Sullivan considers how the vote to leave the EU might affect dentistry, in particular the introduction of a new dental contract.

Free article: What to expect when CQC inspect

Laura Paton of Ridouts Solicitors offers advice on what dental practices can expect from a CQC inspection.

Free article: The urgent and growing problem of oral care of the elderly in dental practices

Joe Sullivan provides his opinion on dementia and the importance of oral care in the elderly.

Free article: Myth Busters - Hygiene in dental practices

Shilla Talati tackles the myths behind hygiene in dental practices.

Free article: Changes to the way CQC inspect dental practices

Shilla Talati looks at the new CQC inspection handbook and changes to the way CQC inspect dental practices.  

Free article: Clinical governance: a seven-point approach

Dr Alun Rees offers a practical seven-point approach to clinical governance and how it can be used to improve dental practices.

Free article: A day in the life of a dental practice manager

Practice Manager Caroline Adair discusses her role at Chichester Smiles, and reflects on her approaches to practice management.

Free article: Now you are hired! How do we keep you?

In the third part of a series of articles on the recruitment process, Sim Goldblum looks at making a success of the new employee.

Free article: Getting the best deals for your dental practice

Carol Groombridge provides a fail-safe way of managing and monitoring your contracts.

Free article: Flood risks: is your dental practice prepared?

Martin Hodgson provides a timely reminder to have procedures in place in the event of a flood.

Free article: How to get patients through your dental practice door

Dr Shilla Talati provides practical advice on increasing your patient base, including ideas for practices on a small budget.

Free article: Dealing with underperforming staff

Sarah Glockler explains why following the correct disciplinary procedures can help you avoid expensive and time-consuming legal action.

Free article: Dental patient satisfaction and retention

Shilla Tallati shares her experience of how to keep customers returning again and again.

What's new for September 2019

Published: Monday, 30 September 2019

This month, Shilla Talati continues her series on reviewing the CQC examples of notable practice in inspection visits to see what practices can learn from this, in relation to the CQC 'is it well-led' category.

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