Queries regarding Dental Practice Manager Magazine Online renewals:
Q: Why have I received a renewal invoice from you?
Queries regarding invoice and payments
Q: How long do I have to pay your invoice?
A: Our payment terms are 14 days from the date of invoice
Q: How can I make payment?
- By BACS: the relevant bank account details will appear on your invoice.
Quote your invoice number (the first 8 numbers – with no hyphen) and/or your customer number as the reference (both appear towards the top of our invoice on the right-hand-side).
- By cheque, made payable to Forum Business Media Ltd
- Or at the time of placing your order you can pay by credit/debit card via our website.
If you wish to pay by credit/debit card once you have received our invoice please call our customer services team on 020 8243 8704.
Q: I’ve made payment, so why do I keep receiving reminder letters from you?
Q: I’ve received an invoice from you but I don’t remember placing this order
Queries Regarding Placing an Order
Q: How can I place my order?
A: There are several ways to place an order:
- Via our website: www.forumbusinessmedia.co.uk or to book a place on one of our events www.forumbusinesstraining.co.uk
- Complete the order form and fax it to us on 020 8043 0548
- Complete the order form and post it to us at: Forum Business Media Ltd, 3rd Floor, Regal House, 70 London Road, Twickenham TW1 3QS
- Call our Customer Services Team on 020 8243 8704
Queries Regarding an Event Venue
Q: Where is my event being held?
A: The details for an event will be placed on our website www.forumbusinesstraining.co.uk at least one month before the event.
Go to www.forumbusinesstraining.co.uk, select the seminar or conference tab (determined by the title of your event) and then select your event. Click “More Information” and the venue details can be found under the Venue tab.